Frequently Asked Questions

Everything you need to know about shopping with ALLCITY Network.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in original, unworn condition with all tags attached to be eligible for a full refund.

Do you offer international shipping?

Currently, we primarily ship within the United States. International shipping options may be available for specific regions at checkout, subject to additional customs fees and duties.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I ensure I select the correct size?

Every product page includes a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.